.Header__logotxt {
    display: none;
}

.TitleContainer__gridRow2 .TitleContainer__boxLink,
.TitleContainer__container .TitleContainer__boxLink{
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  height: 100%;
  width: 100%
}
.kb-toc, .article-toc, .toc-container, [class*="toc"] {
  display: none !important;
}
.kb-category-icon,
.category-icon,
.section-icon {
  display: none !important;
}

/* Hide article icons */
.kb-article-icon,
.article-icon,
.article-list-icon {
  display: none !important;
}
/* Target and hide the assignee info ONLY on explicit ticket-related elements */
[class*="ticket"] div[data-id*="assignee"],
[class*="ticket"] div[class*="AvatarText"],
[class*="ticket"] .unassigned_avatar,
#ticketDetails div[class*="AvatarText"],
.ticket-detail div[class*="AvatarText"] {
    display: none !important;
    visibility: hidden !important;
    opacity: 0 !important;
    height: 0 !important;
    width: 0 !important;
    margin: 0 !important;
    padding: 0 !important;
}
/* 1. Hide the original text for BOTH statuses */
span.waiting_for_agent_details,
span[data-id^="ticketStatus_Waiting for agent details_"],
span.notify_customer_resolved,
span[data-id^="ticketStatus_Notify Customer Resolved_"] {
    font-size: 0 !important;
    color: transparent !important;
}

/* 2. Inject "Under Investigation" for BOTH statuses */
span.waiting_for_agent_details::before,
span[data-id^="ticketStatus_Waiting for agent details_"]::before,
span.notify_customer_resolved::before,
span[data-id^="ticketStatus_Notify Customer Resolved_"]::before {
    content: "Under Investigation" !important;
    font-size: 13px !important; /* Matches standard portal font size */
    color: #ffffff !important; /* Keeps text white on the blue badge background */
    visibility: visible !important;
    display: inline-block !important;
  
  
}

/* Target the department field container by its specific Zoho Desk data attributes */
[data-id="Department"], 
[id*="department"], 
.form-group[data-fieldname="Department"],
div[class*="department"] {
    display: none !important;
}